Support Portal

Here's a quick overview of Ocerra AP automation and how it works:

This is a general getting started guide assuming that your accounting or ERP system is already connected with Ocerra. Please read it to get familiar with wh...

There are two types of roles in Ocerra: Static roles and Dynamic roles. Static roles are pre-defined system roles, every user requires to have at least ...

Overview: There is no limit on the number of users you can add to Ocerra. There is no extra costs on setting up and adding new users. When we set up an a...

Overview Learn how to use Ocerra support to optimise your support experience. Learn about Ocerra response time to general inquiries, feature requests inc...

Ocerra is a cloud-based solution; this means that you can access it using your web browser.  Please go to https://app.ocerra.com/ and enter your email a...

To change password, click on your Account Icon, Select Settings then choose Change Password: 1. The system will ask you to type in your old password and c...

Overview: How to export bills and credit notes from Ocerra to your system? With Ocerra out-of-the-box integrations, you can export supplier bills via...

If you manage more than one company in Ocerra, you can change panel colours of Ocerra for each company to differentiate between them quickly.  You can f...

Overview: Learn how to save documents as statements, mark them as unsaved, and view multi-page statements. Ocerra brings all the PDF attachments from...